---
title: Systems & Technology | Portal FAQ's
description: Systems & Technology
---

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1. [Portal FAQ's](https://innovations.strongpilates.co/portal-faq)
2. [Systems & Technology](https://innovations.strongpilates.co/portal-faq/systems-technology)

# Systems & Technology

## Hapana in your studio

- [Member Lifetime Days Reporting](https://innovations.strongpilates.co/portal-faq/member-lifetime-days-reporting)
- [How to fix Instagram and Facebook messaging in your CRM](https://innovations.strongpilates.co/portal-faq/how-to-fix-instagram-and-facebook-messaging-in-your-crm)
- [Adding a team member](https://innovations.strongpilates.co/portal-faq/adding-a-team-member)
- [My net revenue report didn't capture all payments](https://innovations.strongpilates.co/portal-faq/my-net-revenue-report-didnt-capture-all-payments)
- [Managing the waitlist](https://innovations.strongpilates.co/portal-faq/managing-the-waitlist)
- [Cancellation Tracking](https://innovations.strongpilates.co/portal-faq/cancellation-tracking)
- [Adding a class](https://innovations.strongpilates.co/portal-faq/adding-a-class)
- [PII - request to delete](https://innovations.strongpilates.co/portal-faq/pii-request-to-delete)

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## Tech

- [How many electrical outputs are needed to power each TV?](https://innovations.strongpilates.co/portal-faq/how-many-electrical-outputs-are-needed-to-power-each-tv)
- [Who sets up and can make changes to my Website?](https://innovations.strongpilates.co/portal-faq/who-sets-up-and-can-make-changes-to-my-website)
- [Do I need fixed NBN or ADSL internet or can we use WIFI internet?](https://innovations.strongpilates.co/portal-faq/do-i-need-fixed-nbn-or-adsl-internet-or-can-we-use-wifi-internet)
- [How do we install the Raspberry Pi?](https://innovations.strongpilates.co/portal-faq/how-do-we-install-the-raspberry-pi)
- [Can I have more than one email for my studio?](https://innovations.strongpilates.co/portal-faq/can-i-have-more-than-one-email-for-my-studio)
- [TVs are showing "Downloading Programs"](https://innovations.strongpilates.co/portal-faq/tvs-are-showing-downloading-programs)
- [What if my TVs aren't working and I'm about to run a class?](https://innovations.strongpilates.co/portal-faq/what-if-my-tvs-arent-working-and-im-about-to-run-a-class)
- [How do I control My TVs?](https://innovations.strongpilates.co/portal-faq/how-do-i-control-my-tvs)
- [How many logins will I have to the Portal? Can each of my staff members have their own login?](https://innovations.strongpilates.co/portal-faq/how-many-logins-will-i-have-to-the-portal-can-each-of-my-staff-members-have-their-own-login)
- [What if I need to change my Instructor photos on my website?](https://innovations.strongpilates.co/portal-faq/what-if-i-need-to-change-my-instructor-photos-on-my-website)
- [How do I reset my Raspberry Pi?](https://innovations.strongpilates.co/portal-faq/how-do-i-reset-my-raspberry-pi)

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## Hapana Onboarding

- [How do payments via memberships and sessions go through to my Bank Account?](https://innovations.strongpilates.co/portal-faq/how-do-payments-via-memberships-and-sessions-go-through-to-my-bank-account)
- [How do I contact Hapana support?](https://innovations.strongpilates.co/portal-faq/how-do-i-contact-hapana-support)
- [When do I request my new Hapana site?](https://innovations.strongpilates.co/portal-faq/when-do-i-request-my-new-hapana-site)
- [Grow User Guide](https://innovations.strongpilates.co/portal-faq/grow-user-guide)
- [How do I set up payment processing with Hapana?](https://innovations.strongpilates.co/portal-faq/how-do-i-set-up-payment-processing-with-hapana)
- [Where can I find more info on Hapana?](https://innovations.strongpilates.co/portal-faq/where-can-i-find-more-info-on-hapana)

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- [Marketing & Growth](https://innovations.strongpilates.co/portal-faq/marketing-growth#main-content)

    - [Facebook](https://innovations.strongpilates.co/portal-faq/marketing-growth#facebook)
    - [Social Media](https://innovations.strongpilates.co/portal-faq/marketing-growth#social-media)
    - [Digital Stack](https://innovations.strongpilates.co/portal-faq/marketing-growth#digital-stack)
    - [Marketing Onboarding (Pre Sale)](https://innovations.strongpilates.co/portal-faq/marketing-growth#marketing-onboarding-pre-sale)
- [Memberships & Pricing](https://innovations.strongpilates.co/portal-faq/memberships-pricing#main-content)

    - [Memberships and Pricing](https://innovations.strongpilates.co/portal-faq/memberships-pricing#memberships-and-pricing)
- [Compliance & Safety](https://innovations.strongpilates.co/portal-faq/compliance-safety#main-content)

    - [Studio Compliance](https://innovations.strongpilates.co/portal-faq/compliance-safety#studio-compliance)
    - [Studio Safety](https://innovations.strongpilates.co/portal-faq/compliance-safety#studio-safety)
- [Studio Setup & Build](https://innovations.strongpilates.co/portal-faq/studio-setup-build#main-content)

    - [External + Internal Signage](https://innovations.strongpilates.co/portal-faq/studio-setup-build#external-internal-signage)
    - [Site, Location, and Lease](https://innovations.strongpilates.co/portal-faq/studio-setup-build#site-location-and-lease)
    - [Floor Plan](https://innovations.strongpilates.co/portal-faq/studio-setup-build#floor-plan)
    - [Pre Open Inspection](https://innovations.strongpilates.co/portal-faq/studio-setup-build#pre-open-inspection)
- [Systems & Technology](https://innovations.strongpilates.co/portal-faq/systems-technology#main-content)

    - [Hapana in your studio](https://innovations.strongpilates.co/portal-faq/systems-technology#hapana-in-your-studio)
    - [Tech](https://innovations.strongpilates.co/portal-faq/systems-technology#tech)
    - [Hapana Onboarding](https://innovations.strongpilates.co/portal-faq/systems-technology#hapana-onboarding)
- [Studio Operations](https://innovations.strongpilates.co/portal-faq/studio-operations#main-content)

    - [General](https://innovations.strongpilates.co/portal-faq/studio-operations#general)
    - [Programs](https://innovations.strongpilates.co/portal-faq/studio-operations#programs)
    - [Timetable](https://innovations.strongpilates.co/portal-faq/studio-operations#timetable)
- [Equipment & Maintenance](https://innovations.strongpilates.co/portal-faq/equipment-maintenance#main-content)

    - [Equipment](https://innovations.strongpilates.co/portal-faq/equipment-maintenance#equipment)
- [Staff & Training](https://innovations.strongpilates.co/portal-faq/staff-training#main-content)

    - [Onboarding](https://innovations.strongpilates.co/portal-faq/staff-training#onboarding)
    - [Studio Staff](https://innovations.strongpilates.co/portal-faq/staff-training#studio-staff)

# STRONG Pilates

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